Supporto per ActiveXperts Scripting Toolkit
Please read our FAQ below. If you still have a question after reading the FAQ, please send a support mail to our support staff: support@activexperts.com.
If you want more information about the product, please read the manual: HTML format.
[ INSTALLATION ]
Q6000010: When I run Setup, I get the following error message: "Error installing iKernel.exe (0xa00)". What's wrong?
A: Most probably, you don't have administrative privileges on the machine where you install the product. You must have local administrator rights to install ActiveSocket on the computer.
Q6000015: Can ActiveXperts Scripting Toolkit be installed manually?
A: Yes it can. To install the ActiveSocket COM component on another machine, simply copy the Asocket.dll to another machine and issue the following command from the command prompt:
REGSVR32 <destination-path>\Asocket.dll.
Q6000020: How can I uninstall ActiveXperts Scripting Toolkit?
A: If you used the regular ActiveSocket Setup program to install the software, you can simple uninstall the software by using the 'Add/Remove' applet in the control panel.
If you copied the ASOCKET.DLL file manually to your system and registered manually, you should first de-register the component by running REGSVR32 -u ASOCKET.DLL, and then delete the ASOCKET.DLL file.
Q6000025: I manually registered the ActiveSocket COM component on another machine, and now I want to unregister. How can I do this?
A: Issue the following command from the command prompt:
REGSVR32 -u <path>\ASocket.dll.
Q6000030: Does the ActiveSocket installation overwrite existing Operating System files?
A: No, it only installs an ActiveX component that uses files of the Operating System.
[ .NET ]
Q6050010: Why am I getting the following error message when compiling your Visual Basic .NET sample:
"Namespace or type 'AxScript' for the Imports 'AxScript' cannot be found."
A: You haven't installed and registered the Scripting Toolkit ActiveX component. This component can be installed and registered automatically by running the Scripting Toolkit installation, or can be downloaded from our website and registered manually by running the command REGSVR32 AXSCRIPT.DLL
Q6050015: Why am I getting the following error message when compiling the Visual C# .NET sample:
"The type or namespace name 'AxScript' could not be found (are you missing a using directive or an assembly reference?)"
A: You haven't installed and registered the Scripting Toolkit ActiveX component. This component can be installed and registered automatically by running the Scripting Toolkit installation, or can be downloaded from our website and registered manually by running the command REGSVR32 AXSCRIPT.DLL
[ VISUAL BASIC AND VBSCRIPT ]
Q6100010: When running the Visual Basic sample project, I get an error: "User-defined type not defined". What's wrong?
A: The problem is, that you must refer to the object before you can declare and create it. Go to the 'Project' menu, choose 'References…' and put the checkbox near 'ActiveXperts Scripting Toolkit Type Library'.
[ LICENSING, PURCHASING, PRODUCT ACTIVATION AND SUPPORT ]
Q6250010: What happens after the 30-day trial period?
A: After 30 days of evaluation, you won't be able to call the Connect method anymore. If you call this function, nothing happens and LastError will be set.
Q6250015: What is a 'Distribution License'?
A: The 'Distribution License' allows you to 'bundle' the toolkit with your own software.
It allows you to ship the product to an unlimited number of customers for an unlimited period of time.
There are no restrictions in functionality of the software, and includes multiline send and receive.
Click here for more information about the ActiveXperts Scripting Toolkit Licensing Scheme.
Q6250020: When I buy a license, do I have to pay for future releases?
A: ActiveXperts' Maintenance Agreement entitles customers to use ActiveXperts' technical support services, and to receive all product upgrades, free of charge, during a specified Agreement duration.
The Maintenance Agreement applies to all ActiveXperts products.
After purchase, you get 1 year Maintenance for free
After this free Maintenance period, Licensee may purchase Maintenance. The price for the Maintenance Agreement is 15% of the price that was payed for the product.
Q6250025: How much does a support contract cost?
A: During the first (1) year after purchase, Maintenance is free.
After this free Maintenance year, Licensee may purchase Maintenance. The price for the Maintenance Agreement is 15% of the price that was payed for the product.
Customers choose between one-, two- and three years Maintenance Agreement renewal.
Q6250030: Where can I purchase the product?
A: For detailed sales information, check the Sales webpage.